Marketing and Office Manager
We are a Licensed business opportunity, we license territories under the brand name GroutGleam - similar to a franchise. Our licensees recolour grout. We have almost 70 operational territories. Now introducing another licensed opportunity called Worktop FX, we can transform laminate kitchen worktops into a granite, marble looking surface using liquid epoxy.
Main purpose of job:
Responsible in assisting the efficient operation of the office/commercial premises and the services it provides to its franchisees. Ensuring all commercial opportunities are monitored and followed through.
- Managing and controlling stock inventory
- Invoicing franchisees when orders placed
- Work with courier/postal parties to offer efficient service
- Work with team to enhance social media presence
- Work with team to monitor social media activity
- Work with franchisees to answer queries in a timely manner/Escalating issues where necessary
- Attend meetings as and when required and take notes/actions agreed
- Undertake ad-hoc projects as directed to meet business needs and for your own personal development.
- Ability to monitor, forecast, budget and identify financial trends so that appropriate corrective action is taken when necessary.
- Articulate, with the ability to communicate effectively face-to-face and over the telephone at all levels of the business.
- Ability to understand and resolve complex problems at root cause.
- Microsoft Word and Excel to at least intermediate level
- Interest and experience in social media
- website/graphic design/video editing
- flexible attitude