Fitness and Customer Service Representative (T2G117)

Location

Kempston

Job Description

Forever Health Studios is a new business with plans to expand to several studios within close proximaty of 
Bedford.
We have a brand new health and fitness facility, unlike any gym you may have seen before, opened recently on
the Woburn Road Industrial Estate in Kempston. Forever Health Studios is a boutique health and fitness studio providing a cosy environment for members of all ages and abilities who would like to be healthier but are 
intimidated by traditional facilities.
Its intelligent training circuit provides a personalised programme to meet anyone’s goals and provides step by step guidance so all the guesswork is taken out for the individual. It’s just like having your own personal trainer every time you work out.
The studio supports people with medical conditions such as diabetes, arthritis and joint replacements to high end athletes and everyone in between. The machines are set up specifically for each member’s range of motion, strength and ability making it an extremely safe environment.
The full body workout takes less than 30 minutes making it easy to fit into your day and, with just two sessions a week, members can achieve guaranteed results. Furthermore, because the intelligent workout can reduce pain and improve strength and mobility, it enables people to do more outside the gym, enjoying activities they thought they would never be able to do again. Improving strength is also scientifically proven to reduce our biological age and keep us fit, healthy and mobile as we age.
Following the initial set up we have now added cardio bikes using a ramp test to set individual programs and an Inbody analyser which measures our overall health profile and tracks progress.
 
Job Description

The candidate will provide health and well being support to our current studio members.
Their work will include induction of new members, reviews of clients progress using Inbody and advise how improvements can be made safely.
Supporting members with use of the eGym systems app.
Convert prospective leads to new customers.
Working on client and corporate events when appropriate.
Answering phone calls and email enquiries.
Monitor customer satisfaction levels to maintain member retention.
General cleaning duties to maintain a high level of customer satisfaction.
Replenishing and maintaing coffee / drinks lounge.
Responsible for opening and closing the business in a puntual and professional manner.

Personal Attributes

The successful candidate will have outstanding communications skills, a positive ‘can-do’ attitude and a 
willingness to accept ownership for a diverse range of duties. Your attributes need to align with our core 
company values which are associated with a high level of customer care, satisfaction and respect. We are Fitness and Customer Service Representative

About the Company
Forever Health Studios is a new business with plans to expand to several studios within close proximaty of 
Bedford.
We have a brand new health and fitness facility, unlike any gym you may have seen before, opened recently on
the Woburn Road Industrial Estate in Kempston. Forever Health Studios is a boutique health and fitness studio providing a cosy environment for members of all ages and abilities who would like to be healthier but are 
intimidated by traditional facilities.
Its intelligent training circuit provides a personalised programme to meet anyone’s goals and provides step by step guidance so all the guesswork is taken out for the individual. It’s just like having your own personal trainer every time you work out.
The studio supports people with medical conditions such as diabetes, arthritis and joint replacements to high end athletes and everyone in between. The machines are set up specifically for each member’s range of motion, strength and ability making it an extremely safe environment.
The full body workout takes less than 30 minutes making it easy to fit into your day and, with just two sessions a week, members can achieve guaranteed results. Furthermore, because the intelligent workout can reduce pain and improve strength and mobility, it enables people to do more outside the gym, enjoying activities they thought they would never be able to do again. Improving strength is also scientifically proven to reduce our biological age and keep us fit, healthy and mobile as we age.
Following the initial set up we have now added cardio bikes using a ramp test to set individual programs and an Inbody analyser which measures our overall health profile and tracks progress.
 
Job Description

The candidate will provide health and well being support to our current studio members.
Their work will include induction of new members, reviews of clients progress using Inbody and advise how improvements can be made safely.
Supporting members with use of the eGym systems app.
Convert prospective leads to new customers.
Working on client and corporate events when appropriate.
Answering phone calls and email enquiries.
Monitor customer satisfaction levels to maintain member retention.
General cleaning duties to maintain a high level of customer satisfaction.
Replenishing and maintaing coffee / drinks lounge.
Responsible for opening and closing the business in a puntual and professional manner.

Personal Attributes

The successful candidate will have outstanding communications skills, a positive ‘can-do’ attitude and a 
willingness to accept ownership for a diverse range of duties. Your attributes need to align with our core 
company values which are associated with a high level of customer care, satisfaction and respect. We are 
pationate that a new member of staff will compliment our existing team.
The ability to show a positive attitude towards any given task.
Have a realisation of the importance of respect and punctuality towards our clients.
You are self-motivated and can work independently.
Drive to succeed and willingness to learn, sometimes under pressure
You have a desire to complete a task to set standards.
Able to work in a team
Ability to communicate well

Qualifications

First Aid at Work
Applied Exercise and Physiology
Principles of Nutrition
GP Referall (not compulsory)
 

Client Job Title

Director

Job Location

Kempston

Graduate Degree

Sports Coaching
Sports Science
Sports Therapy